Coaching and practice
Their new closers practise against the exact deals they lost last month.
Northline Sales runs closing for high-ticket offers, and hires constantly. Cosella turns every lost call into practice, every live call into a lesson, and every slipping call into a rescue.
- 5 weeks
to full speed for a new closer, down from 16
- $96K
saved by live rescues in one quarter
- 3 points
between new hires and the top closer, down from 12
Before Cosella
Every new closer took about four months to close their first big deal. Managers listened to recordings at night, and coaching was whatever they had time for. When a call went wrong, nobody knew until it was over.
- 01
Every call, reviewed for you
Cosella scores each call: who did the talking, the objections, how each one was handled, and what to try next time. Managers coach from the scorecard, not from memory.
- 02
Practice against real losses
Every lost call becomes a Ghost: a practice prospect with the same objections. New closers practise against last month’s real deals before they meet a real buyer.
- 03
Rescue the call while it’s live
When a call starts slipping, the manager sees it on the Rescue board, and can listen, whisper to the closer, or join.
Results, in one quarter
| Measure | Before | After |
|---|---|---|
| Time for a new closer to reach full speed | 16 weeks | 5 weeks |
| Practice calls in the first month | None | 120 |
| Deals saved by live rescues | Not tracked | $96K |
| Close-rate gap, new hires vs top closer | 12 points | 3 points |
5 weeksto full speed for a new closer, down from 16
“Our new closers practise against the exact deals we lost last month. By the time they’re on a real call, they’ve already heard every objection, and if it still goes sideways, I can step in live.”
How long does it take your new closers to sell like your best?
Book a call, and we’ll show you how to cut it.
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